Privacy Policy
Last Updated: August 25, 2026
Boss Security Screens OC, LLC, doing business as Boss Security Screens OC (“Boss Security Screens OC,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request an estimate, communicate with us, purchase products or services, schedule an appointment or installation, or otherwise interact with us.
This Privacy Policy is intended to describe our privacy practices and does not create contractual rights beyond those required by applicable law.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Information You Provide Directly
This may include:
When payments are made, payment and transaction information may be processed by third-party payment processors or financial institutions.
We generally do not directly store complete payment card information when payments are processed through third-party payment providers.
Information Collected Automatically
When you visit our website, we or our service providers may automatically collect information such as:
We may collect personal information:
3. How We Use Personal Information
We may use personal information to:
4. SMS/Text Messaging Program
If you expressly opt in to receive SMS/text messages from Boss Security Screens OC, we may send messages relating to your inquiry or the products and services you requested.
Messages may include:
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
For assistance, reply HELP or contact us using the information provided below.
To stop SMS communications, reply STOP.
We will also honor other reasonable communications clearly expressing your desire to stop receiving SMS messages, as required by applicable law.
Following an opt-out request, we may send a single non-promotional confirmation message confirming that your request has been processed.
Once you have opted out, you must provide new consent before we resume SMS communications that require consent.
5. SMS Consent and How We Obtain It
We send SMS messages only when we have an appropriate basis and consent to do so.
Consent may be obtained, for example:
We maintain records reasonably necessary to document SMS consent and opt-out requests.
6. Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties.
We do not sell, rent, or provide mobile phone numbers or SMS consent information to third parties for their independent marketing or promotional purposes.
Information may be processed by telecommunications carriers, messaging platforms, and other service providers solely as reasonably necessary to transmit, administer, secure, and support our SMS communications on our behalf.
Such service providers are not authorized by us to use SMS consent information for their own marketing or promotional purposes.
7. How We Disclose Personal Information
We do not sell personal information for monetary consideration.
We may disclose personal information when reasonably necessary to service providers performing functions on our behalf, including providers involved in:
8. Cookies, Analytics, and Advertising Technologies
Our website may use cookies, pixels, tags, analytics services, and similar technologies.
These technologies may be used to:
Depending on the technology involved, these providers may collect information about your activities over time and across websites or online services.
You may be able to restrict cookies through your browser settings or other privacy controls.
9. Do Not Track and Privacy Preference Signals
Some web browsers provide a “Do Not Track” (“DNT”) signal.
Because there is no universally accepted technical standard governing traditional DNT signals, our website may not respond to traditional DNT signals in all circumstances.
Where applicable law requires recognition of a legally recognized browser-based opt-out preference signal, we will handle such signals in accordance with applicable legal requirements.
Third-party analytics and advertising technologies used on our website may have their own mechanisms for responding to browser or privacy preference signals.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
11. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, destruction, or misuse.
However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
12. Your Privacy Choices
You may contact us regarding your personal information or communications preferences.
Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
We may need to verify your identity before processing certain requests.
Some information may be retained where permitted or required by law, including transaction records, warranty records, compliance records, and records necessary to establish or defend legal claims.
To stop receiving SMS messages, reply STOP or otherwise communicate a reasonable request to revoke consent.
13. California Privacy Rights
California residents may have additional privacy rights depending on the law applicable to our business and the particular processing activity involved.
To the extent applicable California privacy law grants you a right to access, correct, delete, restrict, or opt out of certain uses or disclosures of personal information, you may submit a request using the contact information below.
We will not unlawfully discriminate against a consumer for exercising an applicable privacy right.
If our business becomes subject to additional California Consumer Privacy Act (“CCPA”) notice or disclosure requirements, we will update this Privacy Policy and related notices as required by law.
14. Children’s Privacy
Our website and services are intended for adults and are not directed to children under the age of 13.
We do not knowingly collect personal information online directly from children under 13 without legally required consent.
If we learn that such information has been collected improperly, we will take reasonable steps to delete it.
15. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We do not control and are not responsible for the privacy, security, or content practices of those third parties.
We encourage you to review the privacy policies and terms of any third-party websites or services you use.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
When we make material changes, we will post the revised policy on this page and update the “Last Updated” date.
17. Contact Us
For questions or requests relating to this Privacy Policy, contact:
Boss Security Screens OC, LLC
18000 Studebaker Rd
Cerritos, CA 90703
Phone: (714) 716-2036
Email: LA@bosssecurityscreens.com
Website: bosssecurityscreensoc.com
Boss Security Screens OC, LLC, doing business as Boss Security Screens OC (“Boss Security Screens OC,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request an estimate, communicate with us, purchase products or services, schedule an appointment or installation, or otherwise interact with us.
This Privacy Policy is intended to describe our privacy practices and does not create contractual rights beyond those required by applicable law.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Information You Provide Directly
This may include:
- Name
- Email address
- Telephone or mobile phone number
- Service, billing, or installation address
- Information about your property or project
- Measurements, photographs, product selections, and installation details
- Estimate and quote information
- Appointment and scheduling information
- Order and transaction information
- Service, warranty, and customer support information
- Communications with us by phone, text message, email, website form, or other methods
- Any other information you voluntarily provide
When payments are made, payment and transaction information may be processed by third-party payment processors or financial institutions.
We generally do not directly store complete payment card information when payments are processed through third-party payment providers.
Information Collected Automatically
When you visit our website, we or our service providers may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Website pages viewed
- Referring website
- Date and time of visits
- Website interaction and usage data
- Cookie or similar technology identifiers
We may collect personal information:
- Directly from you
- Through our website forms
- Through phone, SMS, or email communications
- During estimates, measurements, scheduling, ordering, installation, or service
- Through service providers performing services on our behalf
- Through referral or lead sources when information has been lawfully provided to us
3. How We Use Personal Information
We may use personal information to:
- Respond to inquiries and estimate requests
- Prepare quotes and estimates
- Schedule and confirm measurement appointments
- Process customer orders
- Coordinate manufacturing and fulfillment
- Schedule installations
- Provide installation updates
- Schedule and manage service appointments
- Respond to warranty or service requests
- Provide customer support
- Communicate regarding an existing inquiry, estimate, order, installation, or service request
- Process payments and transactions
- Maintain accounting and business records
- Prevent fraud, misuse, or unauthorized activity
- Operate, maintain, analyze, and improve our website
- Comply with legal, regulatory, insurance, accounting, or contractual obligations
- Establish, exercise, or defend legal claims
4. SMS/Text Messaging Program
If you expressly opt in to receive SMS/text messages from Boss Security Screens OC, we may send messages relating to your inquiry or the products and services you requested.
Messages may include:
- Responses to estimate requests
- Measurement appointment scheduling
- Appointment confirmations and reminders
- Estimate-related follow-ups
- Order status notifications
- Installation scheduling and updates
- Service appointment scheduling and updates
- Warranty-related communications
- Customer support communications
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
For assistance, reply HELP or contact us using the information provided below.
To stop SMS communications, reply STOP.
We will also honor other reasonable communications clearly expressing your desire to stop receiving SMS messages, as required by applicable law.
Following an opt-out request, we may send a single non-promotional confirmation message confirming that your request has been processed.
Once you have opted out, you must provide new consent before we resume SMS communications that require consent.
5. SMS Consent and How We Obtain It
We send SMS messages only when we have an appropriate basis and consent to do so.
Consent may be obtained, for example:
- When you affirmatively select an SMS consent checkbox on our website
- When you initiate an SMS conversation with us and our response relates to your request
- When you provide express consent during a properly documented customer interaction
- Through another affirmative and verifiable opt-in method permitted by applicable law
We maintain records reasonably necessary to document SMS consent and opt-out requests.
6. Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties.
We do not sell, rent, or provide mobile phone numbers or SMS consent information to third parties for their independent marketing or promotional purposes.
Information may be processed by telecommunications carriers, messaging platforms, and other service providers solely as reasonably necessary to transmit, administer, secure, and support our SMS communications on our behalf.
Such service providers are not authorized by us to use SMS consent information for their own marketing or promotional purposes.
7. How We Disclose Personal Information
We do not sell personal information for monetary consideration.
We may disclose personal information when reasonably necessary to service providers performing functions on our behalf, including providers involved in:
- Website hosting and technology
- Customer communications
- Telecommunications and SMS delivery
- Customer relationship management
- Scheduling
- Payment processing
- Accounting
- Analytics
- Advertising and website performance
- Order fulfillment
- Manufacturing
- Installation and service operations
- Professional, legal, insurance, and compliance services
- When required by law, subpoena, court order, or governmental request
- To investigate or prevent fraud or unlawful activity
- To protect our legal rights, customers, employees, property, or business
- As part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law
8. Cookies, Analytics, and Advertising Technologies
Our website may use cookies, pixels, tags, analytics services, and similar technologies.
These technologies may be used to:
- Operate website functionality
- Remember user preferences
- Understand website traffic
- Measure website performance
- Analyze how users interact with our website
- Measure advertising effectiveness
Depending on the technology involved, these providers may collect information about your activities over time and across websites or online services.
You may be able to restrict cookies through your browser settings or other privacy controls.
9. Do Not Track and Privacy Preference Signals
Some web browsers provide a “Do Not Track” (“DNT”) signal.
Because there is no universally accepted technical standard governing traditional DNT signals, our website may not respond to traditional DNT signals in all circumstances.
Where applicable law requires recognition of a legally recognized browser-based opt-out preference signal, we will handle such signals in accordance with applicable legal requirements.
Third-party analytics and advertising technologies used on our website may have their own mechanisms for responding to browser or privacy preference signals.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing products and services
- Maintaining transaction and accounting records
- Managing warranty and service matters
- Documenting consent and communication preferences
- Resolving disputes
- Establishing or defending legal claims
- Complying with legal and regulatory obligations
11. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, destruction, or misuse.
However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
12. Your Privacy Choices
You may contact us regarding your personal information or communications preferences.
Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.
We may need to verify your identity before processing certain requests.
Some information may be retained where permitted or required by law, including transaction records, warranty records, compliance records, and records necessary to establish or defend legal claims.
To stop receiving SMS messages, reply STOP or otherwise communicate a reasonable request to revoke consent.
13. California Privacy Rights
California residents may have additional privacy rights depending on the law applicable to our business and the particular processing activity involved.
To the extent applicable California privacy law grants you a right to access, correct, delete, restrict, or opt out of certain uses or disclosures of personal information, you may submit a request using the contact information below.
We will not unlawfully discriminate against a consumer for exercising an applicable privacy right.
If our business becomes subject to additional California Consumer Privacy Act (“CCPA”) notice or disclosure requirements, we will update this Privacy Policy and related notices as required by law.
14. Children’s Privacy
Our website and services are intended for adults and are not directed to children under the age of 13.
We do not knowingly collect personal information online directly from children under 13 without legally required consent.
If we learn that such information has been collected improperly, we will take reasonable steps to delete it.
15. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We do not control and are not responsible for the privacy, security, or content practices of those third parties.
We encourage you to review the privacy policies and terms of any third-party websites or services you use.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
When we make material changes, we will post the revised policy on this page and update the “Last Updated” date.
17. Contact Us
For questions or requests relating to this Privacy Policy, contact:
Boss Security Screens OC, LLC
18000 Studebaker Rd
Cerritos, CA 90703
Phone: (714) 716-2036
Email: LA@bosssecurityscreens.com
Website: bosssecurityscreensoc.com
